utmb it help desk

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Help Desk (UTMB Service Desk) (409) 772-5200 IT Service Related Problems, Email, Password Resets, Remote Access Issues (VPN), MyCitrix, iSpace. Toll Free — 1-888-898-2401; On Campus — Ext #25200; Galveston — 409-772-5200; Houston — 281-554-1577; Email Request — ishelp@utmb… Open a case for assistance with troubleshooting, break-fix, or other product issues. The UTMB Health MyChart Patient Support team is available 24/7 at (409) 772-4278. Having TECHNICAL ISSUES? Frequently Called Numbers. UTMB Police (Emergency) 911 OTHER QUESTIONS? Answering these questions will help you know who to contact for help if you are having trouble accessing a Library resource. Contact the UTMB IT Help Desk via email or call (409) 772-5200. UTMB Health is committed to ensuring that individuals with Limited English Proficiency (LEP), the Deaf, and Hard-of-hearing have meaningful access to services and an equal opportunity to participate in services in accordance with Title VI of the Civil Rights Act of 1964. If you are experiencing a sudden or severe change in your health, or otherwise need an immediate response, call 911 or contact your provider's office by telephone. Service is provided at the following locations during the hours designated. Access our USER GUIDE with step-by-step instructions. Powered by Skillsoft®, the UT System Learning Zone is a developmental tool you can utilize in your own time and at your own pace. The Information Technology Division is a team of dedicated professionals committed to working jointly with our customers to provide innovative and reliable computing, communications, and technology related services in support of the agency's mission. Other technical support options: Chat live | Call Technical Support. MyChart should only be used for non-urgent matters; it should not be used in emergencies. Inpatient Information (409) 772-1191 . I need help with a Citrix product issue. 24/7 Patient Care Access Center (409) 772-2222 (800) 917-8906 . If no, contact the UTMB Help Desk to get your password reset. UTMB Operator (409) 772-1011 . MyChart Use. Everyone who is engaged in human subjects research at UTMB will need to take the CITI Training and complete the COI requirements (Items 3 and 4, below). If you ever changed your eSignature and don’t remember it, then you will need to call the IS Help Desk. Information Services Help Desk (409) 772-5200 . Open or view case. Your use of any UTMB information system is an acknowledgement and consent of these conditions. Patient Services (409) 772-4772 . Information Technology Services Mission Statement: The mission of Information Technology Services is to provide excellent infrastructure and innovation in the delivery of information technology products, services, and analysis to enable and empower the university in support of student success, learning, teaching, research, and service. For all technical issues, please contact the UTMB Service Desk. MyVPN is available from UTMB Information Services. Student Desktop Support. Can you log into your UTMB email and/or Blackboard? Desktop support is provided for students on personal computers/laptops on a walk-in basis. Note: If you have problems with your UTMB email username and password, contact the IS Help Desk at: Galveston: 409-772-5200; Houston: 281-554-1577; Elsewhere: 1-888-898-2401; Using the VPN. Contact the UTMB Training team. Our goal is to support your professional development through innovative online learning that can be accessed 24 … Further, as UTMB reserves the right to examine all information resources under its custody and control, there is no expectation or guarantee of personal privacy as it relates to system use. Signing into MyVPN gives your computer a UTMB … View our list of FREQUENTLY ASKED QUESTIONS. Due to high call volume, we recommend opening an online support case. 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